Every Business Needs Professional Scriptwriting 1

Every Business Needs
Professional Scriptwriting

We’ve all heard standard on hold messages: “Thanks for waiting. Your call is important to us.” But have you ever believed them? Have they ever grabbed your attention? Using the same standard on hold messages that every other business uses is pointless. They don’t work. They make your wait feel interminably long and they do nothing to inform you about the organisation you’re calling.

That’s why you need specialised copywriters who
are professionally trained in writing audio messages.

You can use this time on hold to answer frequently asked questions, advertise new products or special offers, or even thank your customers for their valuable support during these difficult times.

Our professional & creative copywriters know how to strengthen your important messages in different ways depending on your products, your callers, and your wait times. They know how to write using multiple voices, and which special effects will be most effective to boost your brand.

Every Business Needs Professional Scriptwriting 2

A great on hold script will make your caller feel like a V.I.P. It will make them
feel like they’ve chosen the right organisation to help them.

Take a look at the examples below:

Can be combined with:

"Thank you! It has been a wonderful experience working with you!"

Choo Hong Peng

Realtimme Business Consulting

"It's fantastic. You always make everything so easy! Please tell the team they are fabulous - always so fast and professional."

Evelyn Santoro


"We are very happy with the result. We also loved the sound effects! I very much appreciate all your assistance. Again, many thanks."

Gillian Dixon