Why On Hold?
- More than 70% of business calls are placed on hold, according to data collected by AT&T.
- Callers stay on the line up to 25% longer when listening to messages on hold instead of silence or background music, and 17% longer than when listening to the radio, according to Infomax.
- 88% of callers preferred messages on hold to other on hold options, according to MaxiMarketing.
Providing information on hold results in a 40% increase in caller retention on hold, plus a 15% increase in enquiries and a 12% direct increase in sales for products and services mentioned on hold, according to US West Communications Study.
Point us in the right direction,
and let us do all the work!
- Writing professional, polished and engaging on hold messages takes expertise. Our professional copywriters are experts in crafting messages to reflect your organisations brand and values.
- Our stable of 60+ professional voice-over artists ensures the perfect voice match for your brand.
- We'll record your messages in one of our 7 onsite, state-of-the-art recording studios. Then we'll mix your recorded messages with music from our 2,000+ track original, royalty-free music library.
- We'll do all this with super fast turnaround times and outstanding customer service.