
The Mogul of On Hold Messages
Kym Illman | Founder | Managing Director
Kym Illman started as a man with an idea - a pretty good one. To provide companies with creative and original On Hold Messages that would impress callers more than ever before.
It may have begun as a one-man operation run out of a spare bedroom, but a few decades on, Kym successfully turned the business into the biggest telephone audio provider in the Asia-Pacific. Kym also launched the training platform Canity, marketing ventures MessageVision and videoupdate.me and The Groove Gallery, which, together with Messages On Hold, make up The Message Group.
Get to know more about Kym at www.kymillman.com.
locations worldwide
voice-over artists
industry leader
voiced & mixed
in our music library

Have professional, inspiring videos crafted in just days; build an audience, create a winning impression and captivate clients in seconds.
Inspire your team to master customer service with a series of videos and quizzes that will up skill them far beyond industry standards.
Make avid listeners out of bored callers with creatively written and produced audio messages and music tracks.
Customised music and audio tracks produced with only your business in mind. The perfect tune can be found at The Groove Gallery, royalty-free!
From the one-man self starter, to the business mentor, entrepreneur, author and photographer he is today, find out more from the digital home of Kym Illman.
Why On Hold?
Businesses work extremely hard to attract customers’ attention – and yet the attention of customers waiting on hold is squandered with boring, uninteresting messages and bland, repetitive music. Innovative on hold messages set businesses apart, and our passionate, creative teams work hard to ensure that every second a client spends on hold is a second spent getting to know and love the business they’re waiting for.