
80s
Beginnings
Working from the spare bedroom of his Scarborough unit, Kym Illman established Messages On Hold in 1988.
1990 - 2000
ON-HOLD IDEA EARNS BIG HAND

It all started in 1992...
Thousands of footy fans became aware of MOH when they saw waving fingers competing with the goal umpires for attention after each scoring shot.
Kym Illman was awarded Young Business Achiever of the Year

1996
National Winner
Small Business Category
Kym launched his award winning “guerrilla marketing” technique and continued to build the company’s national profile.

1998
Model Marketing for Australia
Grand Prix in Melbourne
Melbourne model, Tiffany, was painted to look like she was wearing a racing suit, while Melbourne’s Chantal Spurling modelled a white bikini with tyre tread marks and the MOHA logo painted across her body.
2000 - 2010
MOH EXPANDING

2002
MOH expanding to
Asian market

2003
MOH first year anniversary
in Singapore
Dressed in $20 and $100 Australian dollar notes, Miss Hazel Hussein, turned a lot of heads along Orchard Road in Singapore. The cost of her dress was almost $7,000 AUD.

2004
MOH appeared as a cover story
in Generations Magazine
MOH appeared as a Cover story in Generations Family Business Australia Magazine.

2005 to 2010
Cricketer Shane Warne promoting MOH
Kym wanted a true Aussie icon to market MOH, so the spin bowling champ himself, Shane Warne, jumped on board.
2010 - NOW

2010
Expanded our voice library
by 50%
Our global voice talent library includes male and female voices available in a range of languages and accents.

2012
Mastering Marketing
video series produced

2013
VideoUpdate.Me launched
Eye-catching, custom corporate videos. Say more to a bigger audience, in less time.

2015
Canity
Canity is welcomed into the world!

2017
Expanded service to Japan

2020
Assisted thousands of customers to keep their customers informed during COVID-19.

2022
Constructed three new studios, launched podcast editing services.
Why On Hold?
We've spent our fair share of time tearing out hair listening to bland music and awful recordings while waiting on hold. Now with our dedicated creative teams and passion for out-of-the-box phone audio that'll snap callers awake, on hold messages will never be the same.
Media Gallery
MARKETING VIDEOS



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