What is Messages On Hold -
audio for your phone system that educates and entertains your callers while they’re on
hold.
Other Frequently Asked Questions
On hold messages are short, professionally recorded voice messages that callers hear while waiting on the phone. They are used to welcome callers, provide helpful information, promote products or services, and reduce caller frustration and hang-ups. Ask us for a
demo.
Yes. Professional scriptwriting is included. Our copywriters can write scripts from scratch or refine your existing wording. All scripts are tailored to your brand voice, services, and the key information you want your callers to hear.
Most on hold message projects are completed within two business days. Larger projects, multiple message versions, or multilingual recordings may take longer. Timeframes are always confirmed during the quoting process.
We offer a wide selection of professional voice talent in different styles, tones, and even accents & languages. Options range from warm and friendly to clear, corporate, or authoritative, allowing you to choose a voice that best suits your brand. Listen to all our voices
here.
Yes. We can include suitable royalty-free background music. Music is carefully mixed to sound clear on phone systems and to support the voice without overpowering it. Check out our music gallery
here.
We supply phone-system-ready audio files in formats commonly used by business phone systems. If you let us know your phone system or provider, we will deliver the correct file format for easy upload.
Yes. We produce IVR prompts, phone menu recordings, after-hours messages, voicemail greetings, and other professional voice messaging for business phone systems. Ask us for a
demo today.
Yes. We service businesses Australia-wide. The entire process can be managed remotely, including script approval, voice selection, and final audio delivery.
Revision details are confirmed in your quote. Most projects include a review stage so you can ensure the script, tone, and delivery are right before final approval. We also offer the option of live direction, so you can be present at the time of recording and guide your voice talent to create your desired audio.
To get a quote, contact us via
live chat or call us on
+65 6220 9839. Then, let us know the type of service you need, the approximate length and number of messages, your preferred voice style, and any music or language requirements. We will provide a tailored quote and recommended solution.
